Computer Support Specialist Training

SAM Career Center
SAM Career Center

Detailed information

The course provides with strong intermediary knowledge of hardware, operating systems, networking, security and soft skills. It appropriate for people who plan to work in mobile/corporate technical or high-level in-person interaction environment.
Type:Certificate Programs
Method:In a classroom
Duration:4 Months
Total hours of lesson:120
Accreditation:Licensed New York State Private Career School
Requirements:Skills with Windows based PC.
Internship:This is Hand-on Training and do not Required any Internship
Students per class:8

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Course program

This course is comprised to provide students with strong intermediary knowledge of fundamental hardware, operatingsystems, networking, and elements of security and soft skills. It is appropriate for those who work, or plan to work, in a mobile or corporate technical environment, or hold a position characterized by a high-level of in-person client interaction.

Identify the components of standard desktop personal computers.
Identify fundamental components and functions of personal computer operating systems.
Identify best practices followed by professional personal computer technicians.
Install, configure and troubleshoot system and computer components.
Install and configure operating systems.
Maintain and troubleshoot installations of Microsoft Windows.
Identify network technologies. Install and manage network connections.
Support laptops and portable computing devices.
Support printers and scanners.
Identify personal computer security.
Provide technical support and networking assistance for Microsoft Windows.

Upon completion of this course, students gain skills and knowledge necessary to perform tasks on computer hardware and operating systems, such as installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing and preventative maintenance with additional elements of soft skills and security. Students will gain skills and knowledge in hardware, operating system, network, security and customer support skills expected of an entry-level IT technician. Students will also gain skills and knowledge of the integral components of computer systems including the CPU, memory, disks, power supplies and expansion cards. Common devices found in business settings such as laptops, PDAs, printers and monitors are also featured. A major section of this course is dedicated towards managing, maintaining and troubleshooting Windows operating systems.

Course location

SAM Career Center

SAM Consulting Services, Inc. (d/b/a SAM Career Center) was founded in 1993 by a team of experienced Information Technology and Human Resources professionals. Over this period of time our firm has grown into one of the Tri-State area most respected job skills training and job readiness training organizations. Currently SAM Consulting Services is a registered in NY State Business School specializing in advanced Computer, Finance and Business training.

Among our most significant achievements are:
- Licensed as a New York State Business School
- Approved as a Vocational Type of Institution (Visa M-1) for Foreign students
- Approved by NYS Department of State as Real Estate Training Provider
- Approved as a Work Force Training Provider by State of New York and New Jersey
- Approved as a Training Institution of New York State Division of Veterans Affairs
- Approved as a Microsoft IT Academy in 2011
- Developed about 50 various IT and Business related programs

Our programs are selected on the basis of industry trends and ongoing market demands and continuously receive a high rate of employers satisfaction.

SAM Career Center offers various free classes and seminars, such as ESL courses and City Jobs preparation seminars.

In 1999 SAM Consulting Services, Inc. was merged with PowerSelf Corp, a placement and consulting services company to offer a full range of IT related services for its clients including Consulting, Development, Placement and Training.

Our contact information:

SAM Career Center
1723 East 12 Street, 3rd Floor,
Brooklyn, NY 11229
P: 718-648-3997 (Training), 718-769-1440 (Consulting)
F: 718-648-3888

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